Get in Touch With Us
Whether you have spotted something that needs updating on one of our poker site reviews, want to suggest a topic, or have a question about how we rank operators, this page explains how to reach us and what happens once you do.
How to Reach the Team
Email is the best way to get in touch. Write to us at [email protected] and a real member of the team will read your message — we do not rely on automated replies. Include a short line on what your message is about (a correction, a question, a partnership enquiry) so we can route it to the right person and respond faster. We aim to reply within two working days, though this can take a little longer during busy periods.
What You Can Contact Us About
- Questions about our reviews or rankings — If you want more detail on how a particular poker site scored, or why it sits where it does in our comparisons, ask us directly.
- Corrections — Bonus terms, deposit methods, and licensing details change. If you have found something on the site that looks out of date, we want to know so we can check it.
- Content suggestions — If there is a format, payment method, or region-specific angle on real money poker you think we should cover, tell us.
- Partnership and commercial enquiries — US Poker may earn commission when readers sign up through links on this site. This never affects how sites are ranked. If you represent a poker operator or a related business and want to discuss a partnership, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If a page on this site raised a concern for you, or you or someone you know is struggling with gambling, please say so in your message. We can point you towards support resources, and you can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of anything on this site.
How Our Coverage Works
Every poker site featured on goldwake.com is assessed on the same factors: traffic and liquidity, game variety across cash games, tournaments and fast-fold formats, welcome bonus terms and clearing requirements, deposit and withdrawal methods, software quality, and licensing. Commercial relationships with operators do not buy a higher position — if you think a review has understated a drawback or overstated an offer's terms, that is exactly the kind of message we want.
If your query relates to a specific market, such as regions outside standard US licensing, you may also find our page on Best Non GamStop Casinos useful, though our core focus here remains US-facing real money poker.
Before You Write In
A few things help us help you faster:
- Check the offer terms on the relevant review page first — welcome bonuses, playthrough requirements and eligibility rules are listed alongside each operator.
- If your question is about eligibility in your state, mention which state you are in, since US poker regulation and licensing vary by state.
- If you are reporting an issue with an operator itself (a delayed withdrawal, a support dispute), contact that operator directly first, then let us know if the outcome should change how we review them.
A Note on Who This Site Is For
Real money poker involves real financial risk, and outcomes are never guaranteed no matter how skilled a player is. Our content is written for adults of legal gambling age — 21 in most US states, though a small number set the threshold at 18 — and nothing on this site is intended for anyone under that age. If gambling stops being enjoyable or starts to feel like a way to solve money problems, that is a sign to step back and seek support. The National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential help, and most licensed US operators also offer their own self-exclusion and deposit-limit tools.
We appreciate you taking the time to read this and reach out. Every message helps us keep goldwake.com accurate and useful for the next reader comparing where to play.